What Kind of Information We Collect
How We Use the Information We Collect
How We May Share the Personal Information We Collect
How We May Share the Usage Information We Collect
How We Protect Your Personal Information
Management of Your Information
Cookies, Tracking Tools, and Internet-Based Advertising
Children’s Online Privacy
Updates to this Policy
When you visit, access, download or use any of the Services, you may choose to provide us with information that identifies you or relates to you as an individual (“Personal Information”). Personal Information may include your name, mailing address, telephone number, email address, date of birth, username and password, security questions and answers, and other personal information you choose to provide through your use of the Services.
We collect information from you when you create an account, sign in, contact us, or give us feedback. We also collect any other information that you submit through the Services, such as information you share with other Openfolio users through our forums or messaging or chat functions.
When you set up your user profile on Openfolio or otherwise use the Services, you may choose to link the Services with information from your other financial accounts, such as brokerage accounts. In order to link to these accounts, you will be asked to provide login information for these accounts (“Broker Login Information”). However, as opposed to the Personal Information and Usage Information (as defined below) that we collect and store on our systems, we do not store Broker Login Information on our systems. When you enter the Broker Login Information for your financial accounts, that information passes directly from you to our third-party service providers, who use the Broker Login Information to establish connections between your financial accounts and the Services. Through these connections, we receive and collect information about the performance of your brokerage accounts and use it to generate your Openfolio user profile, provide historical data regarding your performance history, create community-sourced benchmarks (such as the Openfolio Investor Average), compare your portfolio performance against those benchmarks and otherwise use it to provide the Services and enhance your Openfolio experience. We do not otherwise have access to your Broker Login Information.
In addition, we automatically collect information when you use the Services (“Usage Information”), such as the pages, functions and other content you viewed or used, websites you visited before and after you use the Services, date/time stamp, IP address, Internet Service Provider, operating system, browser and device information, geolocation information, clickstream data and other information collected through cookies and other tracking tools (please see the section titled “Cookies, Tracking Tools and Interest-Based Advertising”).
We may also collect information about you from third parties. For example, when you link your financial accounts to the Services, we receive information about those accounts, including the performance of those accounts, from the third-party financial institutions with which you have those accounts. If you use Facebook or other services to access, link to or use ours Services, we receive demographic and other Personal Information through those services. We may also receive information from third parties and use it to supplement the Personal Information that you have provided to us. Last, we sometimes collect Personal Information from other users of the Services, such as when they refer-a-friend to us and provide us with your email address or other Personal Information.
Of course, our Services may change over time as we strive to enhance your experience, and we may introduce features that collect new and different types of information.
We generally won’t disclose your Personal Information to anyone outside of Openfolio or our affiliates, except in the following circumstances.
We may disclose your Personal Information and Usage Information to third-party service providers (“Providers”) which we engage to provide us and you with various services. Examples of Providers include services, like Facebook, through which you access our Services, data analysis firms, credit card processing companies, website hosting providers, fraud detection and identity verification services, customer service, e-mail and SMS vendors, auditing firms and other providers. Providers also include any co-promotion partners with which we jointly develop or market products or services. Some Providers may collect information on our behalf or through the Services. These third parties may be provided with access to Personal Information needed to perform their functions, but they may not use such information other than on our behalf and subject to contracts that protect the confidentiality of the information.
We may disclose your Personal Information to third parties in order to perform services you request or functions you initiate, such as when you post information and materials on message boards and forums, including on our Facebook or Twitter page or any of our other online properties. Please note that when you post information in a public forum, it becomes public information. In addition, we may disclose your Personal Information in order to identify you to anyone to whom you send communications through the Services. In addition, any information you choose to include on your Openfolio user profile will be visible to those Openfolio users whom you allow to view your profile.
We may disclose your Personal Information to a third party in connection with a corporate reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock, including in connection with any bankruptcy or similar proceedings.
We may aggregate your Personal Information and Usage Information with that of other users of the Services and share that aggregated data with third parties, but only in a de-identified form. We use aggregated data to create many of the community-sourced benchmarks that we feature within the Services, including the Openfolio Investor Average. We also may provide the aggregated and de-identified data to third parties in exchange for access to the products or services that they provide, to promote our Services, or to generate other revenue.
Similarly, we may share Usage Information for any purpose not prohibited by law. In particular, we may collect, compile, store, publish, promote, report, sell, or otherwise disclose or use any and all Usage Information, provided that such information does not personally identify you.
We employ technical, administrative and procedural tools in an attempt to safeguard your Personal Information and other information from unauthorized access or use. No such measure is ever 100% effective, so we do not guarantee that your Personal Information and other information will be completely secure from theft, loss, or unauthorized access or use, and we make no representation as to the reasonableness or efficacy of the measures we use to safeguard such information. Users are responsible for maintaining the secrecy of their own passwords. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by contacting Openfolio Support. If you believe any of your broker accounts or associated log-in information have been compromised, notify your brokers immediately.
You may always manage, update and correct the Personal Information we have on file about you by logging into your user account. Alternatively, you may contact us to request that it be updated by contacting Openfolio Support.
The acceptance and storage of cookies can be managed through your browser’s security settings. If you reject cookies, you may still use the Services, but your ability to use some features of the Services may be limited.
To find out more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit https://allaboutdnt.com/.
In addition to cookies, we use other tracking technologies to collect Usage Information about your use of the Services, including tracking pixels, web beacons, log files, and others (together with cookies, the “Tools”).
We use Tools to better understand, customize and improve user experience with the Services and manage our online advertising program. For example, we use Tools to help us understand how users engage with and navigate our Services, e.g., how and when pages in the Services are visited and by how many visitors. We are also able to offer our users a more customized, relevant experience on the Services using these Tools by delivering content and functionality based on your preferences and interests. If you have provided us with Personal Information, e.g., through a registration or a request for certain materials, we may associate this Personal Information with Usage Information gathered through the Tools. This allows us to offer increased personalization and functionality.
We are monitoring the development of do not track functionality (“DNT”). At this time, we do not change our practices in response to DNT browser settings. For information about DNT, please visit https://allaboutdnt.com/.
Openfolio recognizes the importance of protecting the privacy of children online. The Services are intended for general audiences and are not directed to children under 13. We do not knowingly collect data from or maintain data about users who are under the age of 13.
If you are a California resident, you are entitled to request certain information regarding our disclosure of Personal Information to third parties for such third parties’ direct marketing purposes. To request such a notice, please contact Openfolio Support.
If you have any questions regarding our privacy practices, you can contact Openfolio Support. You may also write to us at:
510 Madison Ave,
New York, NY 10022